What we do

We engage target audiences to define opportunities, identify improvements and evaluate impacts.

Our clients work with us when they want to get a better understanding of something and make good decisions. We help them define what it is they really need to know before designing bespoke research for real insight.

Our clients may want to know about the reach and influence of their comms. They may want to know more about the people they engage with – be they customers, visitors, passengers, purchasers, residents, clients, or audiences – and understand how to attract more. They may need to find out how can they improve their user experience; what the impacts of their project have been; what new products, services or experiences would succeed; or how they can persuade people to change behaviour.

There are no one-size-fits-all solutions – we use the right methods for the challenge: qualitative or quantitative; in person or digital; traditional or progressive. We interpret, so you don’t have to, with the reassurance that all of our work is underpinned by sampling and statistical knowhow.

Our portfolio is extensive – give us a call if you’d like to chat about your own tailor-made research solution.

Our services

Brand and Communications

Creation, engagement, performance Read more

Products, Services and Experiences

Opportunity, development, satisfaction Read more


Values, influences, behaviours Read more

Impact Assessment

Economic, social, cultural Read more